Frequently Asked Questions
Everything you need to know about our URL shortening service
Q1: What is a URL shortener?
A URL shortener is a tool that converts long URLs into shorter, more manageable links that redirect to the original destination. It makes links easier to share, remember, and track.
Q2: Are URL shorteners free?
Yes, we offer a free plan that includes basic URL shortening, analytics, and QR code generation. Premium plans offer additional features like custom domains, advanced analytics, and higher limits.
Q3: Can I customize my short links?
Absolutely! You can create custom slugs for your short URLs (e.g., yourdomain.com/custom-name) to make them more memorable and branded.
Q4: How do I track link performance?
Our analytics dashboard provides detailed insights including click counts, geographic locations, devices, browsers, referrer sources, and time-based trends for every short link you create.
Q5: Can I use my own domain?
Yes! Premium plans allow you to add custom domains, creating fully branded short links (e.g., yourbrand.co/offer) instead of using our default domain.
Q6: Do short links expire?
By default, short links don't expire and work indefinitely. However, you can set custom expiration dates for time-sensitive campaigns if needed.
Q7: Are QR codes included?
Yes! Every short link automatically gets a QR code that you can download in various formats and sizes for print or digital use.
Q8: Is there an API available?
Yes, we provide a comprehensive REST API that allows you to integrate URL shortening into your applications, automate link creation, and retrieve analytics programmatically.
Q9: How secure are shortened URLs?
We take security seriously with HTTPS encryption, spam prevention, malware scanning, and abuse monitoring. You can also add password protection to sensitive links.
Q10: Can I edit or delete shortened URLs?
Yes, you can update the destination URL, edit the title/description, or delete any short link from your dashboard at any time.
Q11: What happens if I delete a short link?
When you delete a short link, it becomes inactive and visitors will see a 404 error. All associated analytics data is preserved in your account history.
Q12: How many links can I create?
Free accounts can create up to 100 active links. Premium plans offer higher limits ranging from 1,000 to unlimited links depending on your subscription tier.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help.